Kiwi Casino's game algorithms have been thoroughly tested. The random-number
generator used in Kiwi Casino's proprietary software has been tested and found to conform
with the results of similar games found in Atlantic City, New Jersey, USA (with respect to randomness and payout frequency, in line with our license requirements). Any exceptions from Atlantic City, New Jersey, USA rules and regulations are duly noted in our Help files.

A typical test of the current version of the random-number generator involves a sequence of 300,000,000 (three-hundred million) numbers. Furthermore, the random-number generator is tested on an ongoing basis to ensure its continued fairness.

A typical test of each game at Kiwi Casino involves a sample size of between 1,000,000 (one million) and 10,000,000 (10 million) bets. If the frequency of winning combinations and general payouts are within expectations, the game is passed to a Quality Assurance team of engineers who play the game (with the real gaming server) until they are sure that the game is flawless. Based on these tests, the algorithm for each game at Kiwi Casino has been found to be fair.

If you have have any other questions or care for a more detailed explanation of the game-testing processes, please visit our GAME FAIRNESS FAQ.

Should you feel that our software is biased or unfair in any way, please contact our technical support/customer service team.

1. Compliance:
   Kiwi Casino abides by the laws and regulations of the jurisdiction within which it does business.
2. Accountability:
   To enhance customer confidence in the soundness of the gaming system, Kiwi Casino voluntarily agrees to make their systems, algorithms and practices available for inspection and review by any legitimate gaming commission or governmental authority.
3. Consumer Privacy and Data Protection:
   Kiwi Casino has designed all services to protect customer privacy and confidentiality. Kiwi Casino has instituted controls to detect and eliminate fraud and to protect data and the system from internal and external hacking.
4. Truth in Advertising:
   Kiwi Casino shall be truthful in all advertising and promotional efforts and shall publish only accurate information about its operations. Gaming and wagering rules and registration procedures are made available to the public online.
5. Dispute Resolution and Audit Trails:
   In order to provide timely and efficient dispute resolution, Kiwi Casino retains detailed transaction records of all financial dealings. These records are archived and accessible to the client, any legitimate gaming commission, or governmental authority upon request.
6. Limiting Access by Minors:
   Kiwi Casino maintains adequate controls to prohibit minors from accessing its gaming system. These controls require customers to declare that they are of lawful age and Kiwi Casino institutes reasonable measures to verify this information.
7. Controlling Compulsive Gambling:
   Kiwi Casino is committed to detecting and reducing compulsive gambling. Our procedures include monthly deposit limits and analysis of gambling patterns.
8. Banking and Transaction Processing:
   Kiwi Casino conducts its banking and financial affairs in accordance with accepted standards of internationally recognized banking institutions. Kiwi Casino adheres to all jurisdictional laws pertaining to transaction reporting.
9. Payouts:
   Kiwi Casino maintains customer balances in cash, or cash equivalent, ensuring that 100% of each customer's balance is available for immediate withdrawal subject to verification. In addition, Kiwi Casino is committed to prompt payment of all customer withdrawals.

In addition to all the above, Kiwi Casino average payout percentage, which is the percentage of total winnings to total wagered amounts, is posted online, and reviewed on a monthly basis to ensure the systems ongoing randomness and fairness.

Click here for payout percentage reports

Click here for Responsible Gaming guidelines